Risk Assessment & Method Statement (RAMS)
Zenith Crest Maintenance Service
Document Reference: ZC-RAMS-001 | Version 1.2 | Last Reviewed: March 2025
This RAMS framework supports our quality-first and safety-led delivery model, helping us complete work quickly, responsibly, and to a consistent professional standard. Site-specific RAMS are issued where required.
Official RAMS Document
Download Full RAMS (PDF) - Zenith Crest1. Document Control
| Item | Details |
|---|---|
| Document Title | General RAMS – Property Maintenance & Refurbishment |
| Version | 1.2 |
| Review Frequency | Annual or when work methods change |
| Applicability | All Zenith Crest operatives and subcontractors |
2. Risk Matrix
Risks are evaluated using likelihood (1–5) and severity (1–5). Risk score = Likelihood × Severity. Scores 1–6: Low (accept with controls); 8–12: Medium (additional controls); 15–25: High (significant controls required).
| Likelihood | 1 (Rare) | 2 (Unlikely) | 3 (Possible) | 4 (Likely) | 5 (Almost Certain) |
|---|---|---|---|---|---|
| 5 (Fatality) | 5 | 10 | 15 | 20 | 25 |
| 4 (Major Injury) | 4 | 8 | 12 | 16 | 20 |
| 3 (Minor Injury) | 3 | 6 | 9 | 12 | 15 |
| 2 (First Aid) | 2 | 4 | 6 | 8 | 10 |
| 1 (Trivial) | 1 | 2 | 3 | 4 | 5 |
3. Hazard Identification and Control Measures
| Hazard | Persons at Risk | Existing Controls | Additional Controls | Residual Risk |
|---|---|---|---|---|
| Slips, trips, falls | Operatives, clients, public | Clear access routes; good housekeeping; appropriate footwear (slip-resistant) | Signage; barriers; cordon off wet areas; daily inspection | Low |
| Work at height (>2m) | Operatives | Work at Height Regs 2005; hierarchy of controls (avoid, prevent, mitigate) | Suitable access equipment (towers, scaffolding, MEWPs); harnesses/fall arrest where required; edge protection; inspection records | Low |
| Electrical contact | Operatives, clients | BS 7671 compliance; competent persons only; isolation procedures | Lock-out/tag-out; voltage indicators; PAT testing; RCD protection; permit-to-work for HV | Low |
| Gas-related hazards | Operatives, clients | Gas Safe Register engineers only; Gas Safety (Installation and Use) Regs 1998 | Gas tightness tests; adequate ventilation; flue checks; combustion analysis; warning notices | Low |
| COSHH (hazardous substances) | Operatives, clients | COSHH assessments for cleaning agents, adhesives, solvents | PPE (gloves, goggles, respirators); safe storage; disposal per SDS; ventilation | Low |
| Asbestos | Operatives, clients | Asbestos awareness training; no disturbance without survey | Pre-work asbestos survey where applicable; licensed contractors for removal; RIDDOR reporting if discovered | Low |
| Hot works | Operatives, clients | Hot work permit system | Fire extinguishers; removal of combustibles; fire watch; post-work monitoring (e.g. 1 hour) | Low |
| Manual handling | Operatives | Manual Handling Ops Regs 1992; training | Mechanical aids; team lifting; correct technique; avoid awkward postures | Low |
| Noise and vibration | Operatives | Noise Regs; HAVS awareness | Ear protection; limiting exposure; breaks; low-vibration tools | Low |
| Lone working | Operatives | Lone working risk assessment | Check-in procedures; mobile phone; first aid kit; client notification | Low |
4. Method Statement – General Sequence
- Pre-visit: Review job details, RAMS, and site-specific risk assessment. Check competence and PPE.
- On arrival: Introduce to client; confirm scope; identify hazards (including asbestos, utilities, access); establish emergency procedures.
- During work: Implement controls; maintain housekeeping; use PPE; carry out dynamic risk assessment if conditions change.
- Hot works / permits: Obtain permit where required; implement fire precautions; complete fire watch.
- Completion: Clean work area; remove waste; complete handover checklist; provide certificates/documentation (e.g. gas safety, electrical).
5. PPE Requirements
| Activity | Mandatory PPE |
|---|---|
| General maintenance | Safety boots, hi-vis, gloves (task-dependent) |
| Work at height | Harness, hard hat, safety boots |
| Chemical use | Gloves, goggles, respirator (per COSHH) |
| Noisy environments | Ear defenders |
| Dusty environments | Dust mask (FFP3 where required) |
6. Emergency Procedures
- First aid: First aider on site or accessible; first aid kit available; emergency contacts displayed.
- Fire: Raise alarm; evacuate; assemble at muster point; do not re-enter.
- Gas leak / carbon monoxide: Evacuate; isolate supply if safe; call National Gas Emergency 0800 111 999.
- Electric shock: Do not touch casualty; isolate supply; call 999; administer first aid if trained.
- Incident reporting: All accidents, near-misses, and dangerous occurrences reported and recorded; RIDDOR reporting where applicable.
7. CDM Considerations
Where the Construction (Design and Management) Regulations 2015 apply (e.g. projects with more than one contractor, or lasting more than 30 days), we will fulfil our duties as contractor/principal contractor as appropriate, including site induction, coordination, and health and safety file contributions.
8. Subcontractors
Subcontractors working on our behalf must hold appropriate competence and insurance, complete our induction, and work in accordance with this RAMS and any site-specific instructions.
9. Contact
For site-specific RAMS or enquiries: Zenith Crest Maintenance Service, 43 Haigh Crescent, Stainforth, Doncaster, DN7 5QX. Email: enquiries@zenithcrestmaintenance.com. Phone: +447492198922 | 03300162030.